PRIVACY POLICY 

Last Updated:May, 2026 

Cedar Grove International (“we”, “our”, “us”, or “the Platform”) respects your privacy and is committed to protecting personal data in accordance with applicable data protection laws, including the Kenya Data Protection Act, 2019 and other applicable laws and regulations. 

This Privacy Policy explains how we collect, use, store, disclose, and protect personal information obtained through our website, services, communications, onboarding processes, and related platforms. 

By accessing or using the Platform, you acknowledge that you have read and understood this Privacy Policy. 

1. WHO WE ARE 

Cedar Grove International is a property marketing and listing platform that connects approved developers, agencies, property owners, authorized representatives, buyers, investors, and tenants. 

For purposes of applicable data protection laws, Cedar Grove International acts as a Data Controller in relation to personal data processed through the Platform. 

2. INFORMATION WE COLLECT 

We may collect and process the following categories of information: 

A. Account & Identification Information 

Including: 

• full names; 

• company names; 

• registration details; 

• identification documents; 

• passport or national ID information; 

• KYC verification documents; 

• agency authorization documents; 

• phone numbers; 

• email addresses; 

• physical addresses. 

B. Property Listing Information 

Including: 

• property descriptions; 

• pricing; 

• photographs; 

• location details; 

• floor plans; 

• amenities; 

• listing documentation; 

• promotional materials. 

C. Communication Information 

Including: 

• emails; 

• phone communications; 

• inquiries; 

• customer support messages; 

• complaint submissions; 

• verification correspondence. 

D. Technical & Usage Information 

Including: 

• IP addresses; 

• browser type; 

• device information; 

• operating system; 

• pages visited; 

• timestamps; 

• login activity; 

• security logs. 

E. Cookies & Session Data 

We may use essential cookies and similar technologies necessary for website functionality, account authentication, security, and user experience. 

Additional information is available in our Cookie Policy. 

3. HOW WE COLLECT INFORMATION 

We may collect information: 

• directly from users; 

• during onboarding and KYC processes; 

• through account registration; 

• when listings are submitted; 

• through inquiries and communications; 

• through website usage; 

• from publicly available sources; 

• from contractual partners and authorized representatives. 

4. PURPOSE OF PROCESSING 

We process personal information for purposes including: 

• account creation and verification; 

• KYC and compliance procedures; 

• property listing publication; 

• communication between parties; 

• responding to inquiries; 

• customer support; 

• fraud prevention; 

• security monitoring; 

• compliance with legal obligations; 

• enforcement of our Terms & Conditions; 

• dispute resolution; 

• platform administration and improvement. 

5. LEGAL BASIS FOR PROCESSING 

We process personal data where: 

• processing is necessary for contractual purposes; 

• processing is required for compliance with legal obligations; 

• processing is necessary for legitimate business interests; 

• consent has been provided where required; 

• processing is necessary for fraud prevention, security, or regulatory compliance. 

6. DATA SHARING & DISCLOSURE 

We may disclose information: 

• to verified developers, agencies, or property representatives; 

• to service providers assisting in platform operations; 

• to legal, regulatory, or government authorities where required; 

• to professional advisers; 

• to law enforcement agencies; 

• to courts or dispute resolution bodies; 

• during corporate restructuring, mergers, or acquisitions where legally permitted. 

We do not sell personal information to third parties. 

7. INTERNATIONAL DATA TRANSFERS 

As our operations and partnerships may extend across multiple jurisdictions, including East Africa and other regions, personal information may be transferred, processed, or stored outside Kenya where reasonably necessary. 

Where cross-border transfers occur, we shall take reasonable measures to ensure appropriate safeguards and protection standards. 

8. DATA RETENTION 

We retain personal information only for as long as reasonably necessary for: 

• operational purposes; 

• legal compliance; 

• dispute resolution; 

• fraud prevention; 

• enforcement of agreements; 

• recordkeeping obligations. 

We may retain certain records after account termination where legally permitted or reasonably necessary. 

9. DATA SECURITY 

We implement reasonable administrative, technical, and organizational measures intended to protect personal information against: 

• unauthorized access; 

• loss; 

• misuse; 

• disclosure; 

• alteration; 

• destruction. 

However, no internet-based platform or electronic storage system can be guaranteed to be completely secure. 

10. USER RIGHTS 

Subject to applicable law, users may have rights including: 

• access to personal information; 

• correction of inaccurate information; 

• deletion of certain data; 

• objection to processing; 

• withdrawal of consent where applicable; 

• restriction of processing; 

• data portability where legally applicable. 

Requests may be submitted using the contact details provided below. 

11. THIRD-PARTY SERVICES & LINKS 

The Platform may contain links to third-party websites, maps, services, advertisements, or resources. 

We are not responsible for the privacy practices, content, or security of third-party services. 

Users are encouraged to review the privacy policies of third-party websites separately. 

12. CHILDREN’S PRIVACY 

The Platform is not intended for persons under the age of 18. 

We do not knowingly collect personal information from minors without lawful authorization. 

13. COOKIES 

The Platform may use essential cookies and related technologies necessary for: 

• authentication; 

• session management; 

• security; 

• website functionality. 

Further details are available in our Cookie Policy. 

14. COMPLIANCE & INVESTIGATIONS 

Cedar Grove International reserves the right to: 

• monitor platform activity; 

• retain logs and records; 

• investigate suspicious conduct; 

• cooperate with law enforcement and regulatory authorities; 

• disclose information where legally required or reasonably necessary to protect rights, safety, or compliance obligations. 

15. CHANGES TO THIS POLICY 

We may update this Privacy Policy from time to time. 

Updated versions become effective upon publication on the Platform. 

Continued use of the Platform constitutes acceptance of the revised Privacy Policy. 

16. CONTACT INFORMATION 

For privacy-related inquiries, requests, complaints, or notices, please contact: 

Cedar Grove International 

Email: legal@cedargrove.co.ke 

Phone:  +254 782 662221 

17. GOVERNING LAW 

This Privacy Policy shall be governed by the laws of Kenya, subject to any mandatory data protection laws applicable in other jurisdictions.